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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phaon Noel

July 6, 2026

5  out of  5
rating by Phaon Noel
"Lisa was a great help today while visiting the office."
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susan Lajeunesse

July 4, 2026

5  out of  5
rating by susan Lajeunesse
"Martha Embry was our new agent to sign up for bundling insurance. She was wonderful. Very precise explained everything very well. Courteous answered all our questions. Would highly recommend her."
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John Corlew

July 3, 2026

5  out of  5
rating by John Corlew
"Oh, where do I even begin: Jessica’s positive demeanor, promptitude, professionalism, patience, etc… She is just very human. In my experiences over the course of several years, she has consistently extended genuine concern, care, empathy, and effort into resolved matters with the upmost haste. In times of personal distress she’s eased my mind. just…just a wonderful asset to the team. I am very grateful for her support. The best.
• 10/10
•five stars
•A++ :)"
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Donna Chatman

July 3, 2026

5  out of  5
rating by Donna Chatman
"I needed a Renters Insurance Policy that was a bit different from the had before. before. It had a very Specific Requirement that was extremely important. This Specific Requirement was one that most people don't know of and many Insurance Companies very rarely Accommodate.
Ms Martha P Embry is the person I spoke with and she was Phenomenal.
Not only was she Patient in helping sort this out but she did it seamlessly; despite changes that had to be made.
From the Initial contact to Creating the Policy to Payment to the issuing of Receipt for Payment and Documentation.
In addition to being Patient, she was Professional, Direct, Courteous and understood the Urgency of this situation.
She made sure to ask what was needed and extended the courtesy of letting me know that she was willing to help me with whatever I needed.
It would be nice if this review helps her to be acknowledged and hopefully garner her many more customers that will be beneficial to her; the Agents and Insurance Company that she so beautifully Represent."
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Dick Donatelle

July 2, 2026

5  out of  5
rating by Dick Donatelle
"We have flood insurance thru the Rossmiller agency. We got a notice from FEMA to pay, and we paid thru our bank bill pay. It said it went thru, so we forgot about it. Luckily Alexis Molinaro called a week or so later and I told her it was paid and she said she would keep an eye on it. Well it failed to go, and luckily she checked again for us and was so good at helping us get it paid. That kind of service does not happen very often, and I want to thank her again for taking care of us. It could have been a disaster if we would have had a flood and thought we had insurance."
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Beverly Hurley

July 2, 2026

5  out of  5
rating by Beverly Hurley
"Jessica did a fine job of handling my auto insurance needs! Pleasant and available to handle my questions and was able to give me a great quote!"
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Angela Archer

July 2, 2026

4  out of  5
rating by Angela Archer
"Good morning. Mr experience with State Farm has been great. The agents there treated me like I was family. They keep on top of everything dealing with my insurance. Very pleased with everything"
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John Ronda

July 2, 2026

5  out of  5
rating by John Ronda
"Purchased a car and needed insurance for the vehicle I called State Farm and spoke with Ms. Martha Embry who was very pleasant and knowledgeable and assisted me in dropping Full coverage for an older car and getting my new car covered for Full Coverage and my older car just for collision."
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Abid Acosta

July 1, 2026

5  out of  5
rating by Abid Acosta
"I am not a person that just writes a review just for the sake of writing, but I felt compelled to write this one.

I want to recognize Melody at State Farm Insurance in Sun City Center, Florida for providing exceptional customer service while helping me with my homeowners insurance. She was knowledgeable, patient, and took the time to explain my coverage options in a clear and easy-to-understand way. Her professionalism, responsiveness, and genuine willingness to help made the entire experience feel effortless and gave me real peace of mind. I’m truly grateful for her kindness and support throughout the process."
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Brian Bressman

July 1, 2026

5  out of  5
rating by Brian Bressman
"I’ve been working with Mark Rossmiller as our State Farm Agent since we moved to the Tampa area a week ago. In particular, I have been assisted by Heidi Decker with our homeowners insurance policy. Heidi has been very patient and helpful in explaining how insurance works in this area of Florida. She is always friendly and attentive. We are very happy to have found Heidi and Mark Rossmiller’s State Farm Agency and recommend them without hesitation!"
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Robert cooney

July 1, 2026

5  out of  5
rating by Robert cooney
"I had an issue with coverage. Bank wanted a declaration page immediately. Mia answered my phone call, a human voice believe it or not. She understood the issue and rectified the problem while I was on the phone. Great job Mia"
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DeJuanna Corson

July 1, 2026

5  out of  5
rating by DeJuanna Corson
"Mia was amazing at explaining my current policy and changes."
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Stephen Gilliam

June 30, 2026

5  out of  5
rating by Stephen Gilliam
"Paula was very friendly and knowledgeable. She knew what I needed and walked me through the process."
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Shanara Miller

June 26, 2026

5  out of  5
rating by Shanara Miller
"Mia at State Farm provided outstanding customer service! She was friendly, professional, and took the time to explain my coverage options in a way that was easy to understand. She answered all of my questions with patience and made the entire process smooth and stress-free. It’s clear that she genuinely cares about helping her customers find the right coverage for their needs. I highly recommend Mia to anyone looking for excellent service at State Farm. Thank you for making this such a great experience!"
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Jennifer

June 26, 2026

5  out of  5
rating by Jennifer
"Paula was awesome to work with and I appreciate that should could save me some money!! Highly recommend!!"
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Cindy Uribes

June 25, 2026

4  out of  5
rating by Cindy Uribes
"Ashlyn H was very helpful and was able to get me a quote really fast ."
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Talia Cintron

June 25, 2026

5  out of  5
rating by Talia Cintron
"Martha was a huge help; you can tell she is a very cheerful person. She was very kind, respectful, and personable—she really made my day. I appreciate her service. Thank you 😊"
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Cheryl Franklin

June 25, 2026

5  out of  5
rating by Cheryl Franklin
"I met with Debbie Carroll today. She was very understanding and patient…with all of my questions. If she didn’t know or have the answer… she called someone who did… and assured a “follow-up” contact. I felt very comfortable… sharing my ultimate goal(s)… which included some personal information. I plan to make future appointments with her… when needed."
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Herb Bowers

June 19, 2026

5  out of  5
rating by Herb Bowers
"Lisa Ours was very informative and helpful with my rental and auto policy.....very friendly and answered all my questions. went out of her way to take care of all my needs. Very Happy and I referred a new customer to you. Fay Bowers"
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Erin Durr

June 18, 2026

5  out of  5
rating by Erin Durr
"I had an excellent experience with Lisa! She was kind, professional, knowledgeable, and genuinely caring throughout our entire conversation. She took the time to answer all of my questions, explained everything clearly, and made a stressful situation much easier to navigate. Her patience, kindness, and dedication to helping me are truly appreciated. Thank you for providing such outstanding customer service!"
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Vernus

June 18, 2026

5  out of  5
rating by Vernus
"Ashlyn was very helpful and was able to help me find a policy that worked best for me! Best part is it didn’t hardly take any time at all"
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Tracy Britz

June 17, 2026

5  out of  5
rating by Tracy Britz
"Jessica was great, very helpful"
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Darla Jaye

June 16, 2026

5  out of  5
rating by Darla Jaye
"Mlia at State Farm is fantastic! Great personality , very knowledgeable and always answers all my questions without getting annoyed😆 She's a saint. I highly recommend her and Mark Rossmiller State Farm Insurance!"
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Tamara Pinkard

June 16, 2026

5  out of  5
rating by Tamara Pinkard
"We are really grateful for all the help Heidi Decker provided us in securing our insurance needs. It was a challenge, but she kindly provided her expertise and diligence in getting us insured.
Ashlyn H has helped us quickly and kindly each time I have called with a question. It is great to have a company that answers the phone directly and provides clear information. Much appreciated!"
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Aicsa Vicente

June 16, 2026

5  out of  5
rating by Aicsa Vicente
"Shopping for car insurance in Florida can be incredibly overwhelming, but for the first time my agent, Debbie Carroll, made the entire process so easy and stress-free. Have not had this great experience in a long time. She took the time to explain my policy options and ensured I was properly covered without any surprises. Excellent, personalized customer"