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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christine Stickley

Christine Stickley

July 3, 2025

5  out of  5
rating by Christine Stickley
"I have had insurance with Mark russmiller for 11 years they have been fantastic with us whenever it's time to renew our policies they will always give us a call to go over any new discounts that we might be available for or any kind of new plans that may be available just like today Debbie Carol the agent there gave me a call and was able to save us quite a bit of money on our car policy I would recommend them to everybody check them out"
We responded:
"Christine, we’re so glad to hear how Debbie was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Servando Reyes

July 3, 2025

5  out of  5
rating by Servando Reyes
"I was provided with good customer service! thank you "Martha embry"she walked me through a good plan that convinced me, she is a great soul you can tell she loves to do what she does, God bless her."
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Marlena Adamo

July 3, 2025

5  out of  5
rating by Marlena Adamo
"Debbie was fabulous! She listened to all of my questions and provided feedback so that I could make the best decision for me. Thank you!"
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Jean Johnson

July 3, 2025

5  out of  5
rating by Jean Johnson
"Heidi was amazing....she definitely knows what true customer service is all about."
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Debra Knispel

July 3, 2025

5  out of  5
rating by Debra Knispel
"Enjoyed speaking with Jessica today she did a very good job. She was very kind on the phone. Thank u 🙏"
We responded:
"Hi Debra! Our team looks forward to providing you with customer service experience and insurance coverage that you deserve. We appreciate your business and thank you for choosing Mark Rossmiller State Farm!"
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Deborah Miller

July 1, 2025

5  out of  5
rating by Deborah Miller
"My experience with Debbie Carroll at State Farm was absolutely wonderful. I just moved to Florida and thought my insurance was going to be sky high. Debbie made my experience more than I expected. She was very knowledgeable and patient. She answered beautifully any concerns I had!😄👍"
We responded:
"Deborah, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Jessica Lynn

July 1, 2025

5  out of  5
rating by Jessica Lynn
"Debbie Carroll was most helpful at getting me back with State Farm. She was patient, kind and explained my policy in great detail. I'm back with State Farm at an affordable rate and great coverage 😄 Thank you Debbie!"
We responded:
"Hi Jessica! Our team works hard to provide a great insurance experience for everyone, and we are happy to hear that you are pleased with your insurance policy. We appreciate your business and thank you for choosing Mark Rossmiller State Farm!"
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Sue Skees

June 30, 2025

5  out of  5
rating by Sue Skees
"Paula was quick & knowledgeable with her answers. Knew what needed to be done & what I thought could be complicated for me she handled it for me."
We responded:
"Thank you, Sue for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear Paula was able to do just that for you. Please reach out if you need anything."
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David Cunningham

June 30, 2025

5  out of  5
rating by David Cunningham
"Debbie has provided excellent service. I am thankful she has been my Stare Farm representative. She’s very professional and provides excellent guidance."
We responded:
"Thank you, David for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Michael Kula

June 28, 2025

5  out of  5
rating by Michael Kula
"I want to recognize Paula at the Mark Rossmiller State Farm Agency for exceptional customer service and communication. She was patient, informative and answered all of my questions in a timely manner. She is an asset to her team and I hope to speak with her again in the future."
We responded:
"Michael, we’re so glad to hear how Paula was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Crystal B.

June 28, 2025

5  out of  5
rating by Crystal B.
"I was searching around for flood insurance and had the pleasure to speak with Mrs Trisha Levine. She was nice and polite, the few days I and my boyfriend searched for insurance. So if you call i hope you speak with her, @ this location. We Thank you Mrs Trisha 😊💐🙏🏽"
We responded:
"Crystal, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Saphyra Dulcio

June 27, 2025

5  out of  5
rating by Saphyra Dulcio
"I am very please by the service provided by Ms. Debbie Carroll today. She was very accommodating and knowledgeable and helped me through finalizing one of my policies with Statefarm. I would recommend anyone to use her services when contacting State Farm."
We responded:
"Saphyra, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Maria Benitez

June 25, 2025

5  out of  5
rating by Maria Benitez
"StateFarm stands with its name. Especially Mrs. Debbie Carroll. She is knowledgeable, honest with her explanations and recommendations, detailed and humble. Sweet person that I can talk to all day and feel like she is on our side. Thank you for your great services, coverages and dedication to your Clients."
We responded:
"Thank you, Maria, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Debbie, who go above and beyond for our customers. Thank you for trusting us with your insurance needs!"
Profile photo of T AK

T AK

June 24, 2025

5  out of  5
rating by T AK
"I was very pleased with information provided by Debbie Carroll who was very professional, informative, and helpful in making decisions about flood insurance. Debbie expedited a confident decision."
We responded:
"T AK, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Brett

June 24, 2025

5  out of  5
rating by Brett
"Paula did a great job"
We responded:
"Hi Brett! We are glad you chose to work with our State Farm agency!"
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Judy Smalls

June 24, 2025

5  out of  5
rating by Judy Smalls
"Mark was very nice too help me updating my card"
We responded:
"Thank you, Judy for trusting us to take care of your insurance needs! "
Profile photo of Amy Meadows

Amy Meadows

June 23, 2025

5  out of  5
rating by Amy Meadows
"I switched over to this office from Adi Khorsandian just last week. I can honestly tell you that I have gotten the best customer service from everyone I have spoken. Each person has taken their time to explain everything to me and have my best interest covered. I would say they have definitely gone above and beyond. I am so glad I switched."
We responded:
"Thank you, Amy, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members who go above and beyond for our customers. Thank you for trusting us with your insurance needs!"
Profile photo of Wilma Haberl

Wilma Haberl

June 23, 2025

5  out of  5
rating by Wilma Haberl
"Melody was an excellent Agent to assist me today with my Claim. I was having a difficult time contacting my adjuster. Melody was able to immediately get my adjuster, Eunice McCollum. Eunice was also excellent and was able to answer my questions and concerns. Both ladies relieved me from sleepless nights. This is very true."
We responded:
"Wilma, we’re so glad to hear how Melody was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Zach M.

June 23, 2025

5  out of  5
rating by Zach M.
"Great customer service! Was having some issues and Paula was able to get it taken care of immediately!"
We responded:
"Hi Zach! Our team looks forward to providing you with customer service experience and insurance coverage that you deserve. We appreciate your business and thank you for choosing Mark Rossmiller State Farm!"
Profile photo of Sheira B.

Sheira B.

June 20, 2025

5  out of  5
rating by Sheira B.
"I recently purchased a renter’s insurance policy with the help of Debbie Carroll, and I couldn’t be more pleased with the experience. She was incredibly easy to talk to, provided excellent customer service, and explained the coverage clearly and thoroughly. Thank you, Debbie, for your outstanding support and for giving me such a great first impression of State Farm!"
We responded:
"Sheira, we’re so glad to hear how Debbie was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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anthony

June 19, 2025

5  out of  5
rating by anthony
"Loreyne was so hepfl answering all my questions. Thank yuo State Farm"
We responded:
"Thank you, Anthony for this amazing review! We appreciate your business and thank you for choosing Mark Rossmiller State Farm!"
Profile photo of Antonio Ormeño

Antonio Ormeño

June 18, 2025

5  out of  5
rating by Antonio Ormeño
"Buenas tardes ,hoy visite sus oficinas,y su atencion a mi persona fue muy buena quedando satisfecho con su atencion muchas graciss Srta Martha."
We responded:
"Hi Antonio! Our team works hard to provide a great insurance experience for everyone who walks through the doors, and we are happy to hear that you are pleased with your insurance policy."
Profile photo of Bette Newberger

Bette Newberger

June 18, 2025

5  out of  5
rating by Bette Newberger
"Thank you to Paula for updating our new driver license numbers and answering my questions about possibly making changes to our policies to lower costs. Your answers and advice are appreciated. Usual excellent service from Mark Rossmiller State Farm office!"
We responded:
"Hi Bette! Our team works hard to provide a great insurance experience for our customers, and we appreciate you taking the time to leave us this review! "
Profile photo of Poonam Bhogal

Poonam Bhogal

June 18, 2025

5  out of  5
rating by Poonam Bhogal
"Working with Trisha L. Levine has been an absolute pleasure. She is incredibly calm, patient, and truly takes the time to understand your insurance needs—without ever making you feel rushed or overwhelmed. Her follow-up is prompt and professional, and she has a way of making you feel like you're genuinely in good hands. It’s rare to find someone who brings both clarity and compassion to the insurance process, but Trisha does exactly that. Highly recommend!"
We responded:
"Thank you, Poonam, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Trisha, who go above and beyond for our customers. Thank you for trusting us with your insurance needs!"
Profile photo of Paul Kersey

Paul Kersey

June 18, 2025

5  out of  5
rating by Paul Kersey
"Jessica was very knowledgeable friendly and informed about all aspects of my questions."
We responded:
"Hi Paul! Our team works hard to provide a great insurance experience for our customers, and we appreciate you taking the time to leave us this review! "