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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Thornton

September 3, 2026

5  out of  5
rating by Jack Thornton
"Had a great experience meeting Ashlyn h . Provides great customer service !"
We responded:
"Hi Jack! Our team works hard to provide a great insurance experience for our customers, and we appreciate you taking the time to leave us this review! "
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DAVE BUTTERS

September 3, 2026

5  out of  5
rating by DAVE BUTTERS
"Always great service with Ashlyn . Provides such a great experience and recommend her for all insurance needs"
We responded:
"Hi Dave! We are thrilled to hear that you are happy with our services. "
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Linda BLEVINS

September 3, 2026

5  out of  5
rating by Linda BLEVINS
"We’ve been using State Farm for years and have no regrets. They’re very professional and handle every question immediately upon request highly recommend State Farm and Paula at Ross Miller office in Sun City was fantastic today."
We responded:
"Hi Linda! We are thankful you have been a part of our State Farm family and look forward to working with you for many years to come!"
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Danny Schoonover

September 2, 2026

5  out of  5
rating by Danny Schoonover
"It was a pleasure calling my State Farm office this morning. Ashlyn was very helpful in reviewing her notes from a call I made on 8/25 to add ID protection to my homeowners policy, which she completed. In addition she provided the correct information allowing me to access the dividend program from our prior year auto insurance where I discovered a $231.14 amount was due to us. Thank You Ashlyn!"
We responded:
"Thank you, Danny for the 5-star review! We appreciate your business."
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Kathy Molyneaux

September 1, 2026

5  out of  5
rating by Kathy Molyneaux
"Jessica was very helpful. I appreciate her patience and kindness while I asked questions."
We responded:
"Hi Kathy! Your feedback is valuable to us, and we appreciate the opportunity to provide you with high-quality insurance.
"
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Fatima Khan

August 31, 2026

5  out of  5
rating by Fatima Khan
"I’ve always had a wonderful experience with Jessica. She always follows up on the previous conversations and simplifies things for me and addresses all my issues.
Thank you so much Jessica😊"
We responded:
"Thank you, Fatima for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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glenn antle

August 28, 2026

5  out of  5
rating by glenn antle
"Been with him for a long time they always take good care of me"
We responded:
"Thank you, Glenn for this amazing review! We appreciate your business."
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Alexis Izquierdo

August 27, 2026

5  out of  5
rating by Alexis Izquierdo
"I want to express my sincere gratitude for the outstanding service the employees at Mark Rossmiller - State Farm Insurance Agency have provided me over the last year. The entire team at State Farm has consistently been friendly, attentive, and quick to respond, first helping me secure the necessary insurance for my home and vehicles, and more recently assisting with my needs as a new business owner. I also greatly appreciate their referrals to other reliable agencies for coverage areas outside of State Farm's scope.

Additionally, I would like to send a special thank you to Heidi Decker, Home Owner and Flood Specialist. Heidi went above and beyond by directly contacting my SBA loan underwriter to ensure I had the proper coverage, which was instrumental in getting my flood insurance approved for the loan.

Thank you all for your exceptional support."
We responded:
"Thank you, Alexis, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Heidi, who go above and beyond for our customers. Thank you for trusting us with your insurance needs!"
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Barbara Williamson

August 27, 2026

5  out of  5
rating by Barbara Williamson
"Dawn assisted me with very specific life insurance questions today. She quickly was able to get me the answers I required and was very professional."
We responded:
"Hi Barbara! Our team works hard to provide a great insurance experience for our customers, and we appreciate you taking the time to leave us this review! "
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Ramesh Mehta

August 26, 2026

5  out of  5
rating by Ramesh Mehta
"Very nice 👌 5*"
We responded:
"Thank you, Ramesh for the 5-star review!"
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Flor Garcia

August 26, 2026

5  out of  5
rating by Flor Garcia
"Jessica Gonzales ,She was incredibly patient, knowledgeable, and genuinely cared about helping me find the best auto insurance for my vehicle. She took the time to explain all of my options, answered every question I had, and made sure I found a policy that fit both my needs and my budget.

Jessica’s professionalism, kindness, and attention to detail made the entire process stress-free. It’s rare to find someone who truly goes above and beyond for their customers, and Jessica definitely did. If you’re looking for excellent customer service and someone who will work hard to find you the right coverage, I highly recommend her,Thank you again for your outstanding service!"
We responded:
"Flor, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Ivelina Georgiev

August 25, 2026

5  out of  5
rating by Ivelina Georgiev
"Such an amazing experience with an insurance agent! Not only did she save me a significant amount of money, but she also increased my coverage and bundled my policies. She was knowledgeable, professional, and truly went above and beyond to make sure I was getting the best coverage for the best price. Highly recommend her! ❤️ Thank you Martha! It was such a pleasure speaking with you! Thank you for taking the time to help me!"
We responded:
"Ivelina, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Roseanne Pisciotto Brescia

August 24, 2026

5  out of  5
rating by Roseanne Pisciotto Brescia
"I received a notification in my email. That I was getting a refund on my car insurance I dealt with Paula and she was extremely helpful and explained everything about the refund and also let me know the amount of the refund we are going to receive she is definitely an asset to State Farm. I will always ask for her when I call the office."
We responded:
"Thank you, Roseanne for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear Paula was able to do just that for you. Please reach out if you need anything."
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Lally Rivero

August 24, 2026

5  out of  5
rating by Lally Rivero
"Paula is and outstanding employee she always willing to help and she very knowledgable of the product. She will always find a solution for my needs. Thank you Paula for your amazing service."
We responded:
"Thank you, Lally very much for your kind words! We are excited to have you as part of our State Farm family!"
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Omanice Jones

August 21, 2026

5  out of  5
rating by Omanice Jones
"Dawn is truly a rock star! ⭐️

I recently noticed that our car insurance bill was significantly higher than what we were quoted the previous month, so I reached out to get some clarification. From the moment I called, Dawn made it her priority to get to the bottom of the issue and make sure I received an answer.

What impressed me most was that she didn’t just look into it and leave me wondering. She stayed in contact with me, provided updates along the way, and followed through until the issue was completely resolved.

We’ve been with State Farm for 20 years, and I can honestly say this is some of the best customer service we’ve experienced. Dawn went above and beyond, and her communication, dedication, and follow-through really stood out.

Thank you, Dawn, for being such a rock star! ⭐️ Your help and commitment were truly appreciated!"
We responded:
"Thank you, Omanice, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Dawn, who go above and beyond for our customers. Thank you for trusting us with your insurance needs!"
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Bruce Britton

August 20, 2026

5  out of  5
rating by Bruce Britton
"Jessica was very polite and very understanding of my needs after five minutes. She was able to save me almost 50% of what I was paying with GEICO I just wanted to say thank you"
We responded:
"Bruce, we’re so glad to hear how Jessica was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Sylvia LaMont

August 20, 2026

5  out of  5
rating by Sylvia LaMont
"Heidi was exceptional. She was helpful, knowledgeable, professional and friendly. She explained everything thoroughly. Awesome!!!"
We responded:
"Thank you, Sylvia! We are glad you chose to work with our State Farm agency!"
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Victoria Fiisher

August 20, 2026

5  out of  5
rating by Victoria Fiisher
"I just finished adding my auto insurance to my home policy. This went quickly and flawlessly. The agent Debbie Carroll was very knowledgeable, friendly and efficient. Great service all around."
We responded:
"Victoria, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Alexis Delgrosso

August 19, 2026

5  out of  5
rating by Alexis Delgrosso
"Martha was AMAZING she helped get me and my boyfriend car insurance for a great rate.
Honestly 10/10 staff all around !!!"
We responded:
"Thank you, Alexis very much for your kind words! We are excited to have you as part of our State Farm family!"
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Warren Coler

August 18, 2026

5  out of  5
rating by Warren Coler
"I called Debbie today to get a quote on homeowners, auto and an umbrella policy. She went above and beyond with and provided great customer service! The rates are very reasonable, and she took the time to go over all my coverage options. I highly recommend!!!"
We responded:
"Thank you, Warren, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Debbie, who go above and beyond for our customers. Thank you for trusting us with your insurance needs!"
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BB

August 17, 2026

5  out of  5
rating by BB
"Debbie Carroll was a great agent and took care of all my needs!"
We responded:
"Thank you, BB for this amazing review!"
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jill clarke

August 13, 2026

5  out of  5
rating by jill clarke
"Alexis M and Ashley are amazing. Always willing to help and walk me through different scenarios. It’s so nice talking to people that can brainstorm ideas and find the best fit for your needs."
We responded:
"Thank you, Jill! Our team works hard to provide a great insurance experience for our customers, and we appreciate you taking the time to leave us this review! "
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Kevin Rodriguez

August 12, 2026

5  out of  5
rating by Kevin Rodriguez
"All in all very pleased with my experience, thank you Ashlyn H"
We responded:
"Thank you, Kevin very much for your kind words! We are excited to have you as part of our State Farm family!"
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Guttruck

August 12, 2026

5  out of  5
rating by Guttruck
"Worked with Mia, she was wonderful and helped answer all of my questions."
We responded:
"Hi Guttruck! We are glad you chose to work with our State Farm agency!"
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Cy Hammond

August 11, 2026

5  out of  5
rating by Cy Hammond
"Lisa was great!"
We responded:
"Thank you, Cy! We are thrilled to hear that you are happy with our services. "