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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of DIETRA CORDELL

DIETRA CORDELL

December 20, 2025

5  out of  5
rating by DIETRA CORDELL
"Called the office in reference to Policy Information and spoke with Lisa….She was very informative and gave accurate information. I was very satisfied with the info she provided. Thanks Again Lisa"
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Stephanie Cramer

December 19, 2025

5  out of  5
rating by Stephanie Cramer
"Martha was an amazing lady that took the time to help me figure out the best plan that I could have for my vehicles. She is number one in our book. Go check her out she will give you the best deal around with the best quality."
We responded:
"Hi Stephanie! Our team works hard to provide a great insurance experience for our customers, and we appreciate you taking the time to leave us this review! "
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Paula Maltby

December 18, 2025

5  out of  5
rating by Paula Maltby
"Great service with Ashlyn"
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Jeff English

December 17, 2025

5  out of  5
rating by Jeff English
"Lisa is kind and thoughtful in conversation. She's the best, merry Christmas"
We responded:
"Thank you, Jeff for this amazing review! We appreciate your business and thank you for choosing Mark Rossmiller State Farm! "
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Leroy Chatman II

December 17, 2025

5  out of  5
rating by Leroy Chatman II
"Thanks Paula for assisting me with a billing issue quickly."
We responded:
"Thank you, Leroy for trusting us with your insurance needs!"
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Gene Jones

December 16, 2025

5  out of  5
rating by Gene Jones
"Always excellent service. Special thanks to the staff for helping me today."
We responded:
"Thank you, Gene very much for your kind words and mentioning the exceptional service provided by Alexis! We are excited to have you as part of our State Farm family!"
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Ronald Banaszak

December 16, 2025

5  out of  5
rating by Ronald Banaszak
"We were very pleased with Melody who answered all our questions."
We responded:
"Thank you, Ronald for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear Melody was able to do just that for you. Please reach out if you need anything."
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Aleksandr N. L.

December 15, 2025

5  out of  5
rating by Aleksandr N. L.
"Debbie is the best. She is quick. She knows all the ins and outs. I’m happy I met her. Good place."
We responded:
"Thank you, Aleksandr for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear Debbie was able to do just that for you. Please reach out if you need anything."
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Cindy Novak

December 13, 2025

5  out of  5
rating by Cindy Novak
"I had an excellent experience getting help with my insurance policy from Lisa Ours and Debbie Carroll. They were both incredibly knowledgeable, patient, and responsive throughout the entire process. They took the time to explain my options clearly, answered all of my questions, and made sure I understood what would work best for my needs. Their professionalism and friendly approach made what can often be a stressful process feel easy and straightforward. I truly appreciate their dedication and would highly recommend Lisa and Debbie to anyone looking for reliable and trustworthy insurance guidance."
We responded:
"Cindy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Bob Warren

December 13, 2025

5  out of  5
rating by Bob Warren
"Paula was just great, could not ask for better help"
We responded:
"Hello, Bob! We appreciate your business with Mark Rossmiller State Farm agency and the fabulous review you gave of Dalenny!!"
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john fry

December 12, 2025

5  out of  5
rating by john fry
"Very helpful!!!"
We responded:
"Thank you, John for the 5-star review! We appreciate your business and thank you for choosing Mark Rossmiller State Farm!"
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Juan Gomez gomez

December 12, 2025

5  out of  5
rating by Juan Gomez gomez
"Thank s to melody and deby they help me out and they work with me find me the best price thanks a lot"
We responded:
"Thank you, Juan for the 5-star review! We appreciate your business!"
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Diane Muratore

December 12, 2025

5  out of  5
rating by Diane Muratore
"The agent Paula in the Rossmiller state farm office was such a help to me and explained everything so that I could understand it just makes me appreciate her level of communication skills and a pleasure to talk with, Paula is an asset to your team as a team member representing State Farm.. thankyou!"
We responded:
"Diane, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Andrew Santana

December 11, 2025

5  out of  5
rating by Andrew Santana
"Debbie Carroll great help and assistance with everything. Thank you"
We responded:
"Thank you, Andrew very much for your kind words! We are excited to have you as part of our State Farm family!"
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Beth Furnish

December 9, 2025

5  out of  5
rating by Beth Furnish
"Called about an upcoming auto renewal policy. Ashlyn did a great job going over the coverage on all of our cars & ensuring we were getting all the available discounts. Very pleasant & did a great job explaining everything."
We responded:
"Beth, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Rick Risso

December 7, 2025

5  out of  5
rating by Rick Risso
"I had an excellent experience with Debbie Carroll and Heidi Decker at Mark Rossmiller State Farm. Both ladies went above and beyond to clearly explain the options and nuances of Florida insurance, which carries much higher liability and risk than what I was used to in Washington state. Their candor, honesty, and patience made all the difference. I’m truly grateful for their guidance in helping me choose the right coverage to protect my family and everything we’ve worked for. Highly recommend!"
We responded:
"Thank you, Rick, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Debbie & Heidi, who go above and beyond for our customers. Thank you for trusting us with your insurance needs!"
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Douglas Wilson

December 6, 2025

5  out of  5
rating by Douglas Wilson
"My experience with Paula was enriching and thought provoking. She provided service that was prompt but also revelatory. She answered every question I had with patience and good faith. I not only was having a bad day when I called but I was not aware of the value I was missing out on with my current service. She helped me realize my gaps in service while also making sure I didn't feel belittled or incompetent. I left feeling better than I had in a long time. If you ever want a rich and gratifying experience with you insurance, I would recommend Paula ten times over. Bonus...She has a great sense of humor."
We responded:
"Douglas, we’re so glad to hear how Paula was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Rabbit Burns

December 5, 2025

5  out of  5
rating by Rabbit Burns
"So far everyone in the office I have spoken to has been a great help. Also everyone seems to have a great sense of humor as well and that makes it easier to feel like a valued customer. Today I spoke to Ashlyn and she was very friendly and in a good mood. Dana was the one who helped me pick the right policy for me. We were both laughing throughout the conversation and it made me feel like she really cared about my needs. Thanks for everything."
We responded:
"Thank you, Rabbit for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Franky Acabeo

Franky Acabeo

December 5, 2025

5  out of  5
rating by Franky Acabeo
"I am vision impaired and Lisa was very nice in helping me make my payment over the phone she was very helpful, knowledgeable and patient with answers yo my many questions. Thank you Lisa, God's Blessings to you and your State Farm family."
We responded:
"We love seeing five-stars, Franky! Your feedback is valuable to us, and we appreciate the opportunity to provide you with high-quality insurance."
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Bill Rus

December 5, 2025

5  out of  5
rating by Bill Rus
"Recently, I needed help with some insurance details and spoke with Melody, who was very helpful and resolved all of my issues efficiently and very quickly. Actually this review is just to tell her that we appreciate it."
We responded:
"Bill, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Paul McDonald

December 5, 2025

5  out of  5
rating by Paul McDonald
"Lisa was great to work with"
We responded:
"Thank you, Paul for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Judith Parker

Judith Parker

December 4, 2025

5  out of  5
rating by Judith Parker
"I love Ms Lisa. She is always so pleasat to work with."
We responded:
"Thank you, Judith for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear Lisa was able to do just that for you. Please reach out if you need anything."
Profile photo of Henry Raymond

Henry Raymond

December 1, 2025

5  out of  5
rating by Henry Raymond
"Mark Rossmiller, Sun City Center is a new insurance agency I wanted to bring all my business. I was very disappointed with past agency's who offered no customer service. Lisa Ours greeted me as I walked into the office for the first time. Offered and made me a cup of coffee while I waited five minutes. I sat down with her and we proceeded to evaluate my insurance needs. While I was with Lisa, Debbie from the back office came over and introduced herself to me. Debbie stated that this office was efficient and I would receive wonderful customer service. Both Lisa and Debbie were very professional and knowledgeable. I would recommend this office if you are not satisfied with your current insurance agency."
We responded:
"Henry, we’re so glad to hear how Lisa & Debbie were able to help you with your insurance needs! They are an essential part of our team, and we appreciate you letting us know how well they were able to assist you. Thank you for choosing us as your insurance provider!"
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Edward De Jesus

December 1, 2025

5  out of  5
rating by Edward De Jesus
"Lisa was amazing and helpful"
We responded:
"Hi Edward! We are glad you chose to work with our State Farm agency!"
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Diana Pour

December 1, 2025

5  out of  5
rating by Diana Pour
"Jessica was a great help today with my issue. Saved me a trip to the office!"
We responded:
"Thank you, Diana very much for your kind words! We are excited to have you as part of our State Farm family!"