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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa B

August 11, 2026

5  out of  5
rating by Alyssa B
"Debbie was so helpful and made everything fast and easy!"
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Jawoski Turner

August 11, 2026

5  out of  5
rating by Jawoski Turner
"I spoke with Jessica she was very helpful and payed attention to every need and concern I mentioned to her great person thanks again I’m one very satisfied customer"
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Michelle Youngman

August 10, 2026

5  out of  5
rating by Michelle Youngman
"Martha is awesome and helpful"
We responded:
"Hi Michelle! We are thrilled to hear that you are happy with our services. "
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John Callaway

August 10, 2026

5  out of  5
rating by John Callaway
"Mia J was very helpful. Made sure I understand all the changes. Vert courtesy."
We responded:
"We love seeing five-stars, John! Your feedback is valuable to us, and we appreciate the opportunity to provide you with high-quality insurance."
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Jason Ricketts

August 10, 2026

5  out of  5
rating by Jason Ricketts
"Mia was awesome, she felt with my situation promptly and even call back with additional updates. She deserves a 10"
We responded:
"Jason, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Brianna Black

August 9, 2026

5  out of  5
rating by Brianna Black
"Martha was amazing! She was very helpful and got us the best rates possible! Thank you so much Martha.❤️"
We responded:
"Brianna, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Julie Dinko

August 8, 2026

5  out of  5
rating by Julie Dinko
"Easy, quick & accurate response from Martha Embry with State Farm Insurance -Mark Rossmiller’s office. I added an additional vehicle (golf cart) and it was a smooth transition. Thank you for your help!"
We responded:
"We love seeing five-stars, Julie! Your feedback is valuable to us, and we appreciate the opportunity to provide you with high-quality insurance."
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Janet Beller

August 7, 2026

5  out of  5
rating by Janet Beller
"Paula was great at answering my question and very pleasant on phone"
We responded:
"Hi Janet! We are thrilled to hear that you are happy with our services. "
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akaice akaice

August 7, 2026

5  out of  5
rating by akaice akaice
"Ann was wonderful to work with! She provided me with a quote by text and continued to follow up with me as I worked through changing my policy from out-of-state to in-state. She was informative, knowledgeable, and incredibly helpful throughout the process. Most importantly, she was personable and made the experience feel easy and stress-free. I truly appreciate her patience and excellent customer service and would highly recommend Ann and Mark Rossmiller State Farm Insurance."
We responded:
"Hi Akaice! Our team works hard to provide a great insurance experience for our customers, and we appreciate you taking the time to leave us this review! "
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Lisa Meissner

August 7, 2026

5  out of  5
rating by Lisa Meissner
"Paula helped to resolve my concerns this am. Investigated my question. Happy outcome."
We responded:
"Thank you for giving Trisha a 5-star review for the exceptional service provided! "
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Jennifer Lopez

August 7, 2026

5  out of  5
rating by Jennifer Lopez
"I had the pleasure of Ann helping me get my Insurance Bundle plan taken care of. From start to finish she was great! Called for a quote for Auto/home Bundle. She was patient with me and checked several different scenarios for different prices. I had a LOT of questions. Ann took her time and followed through w/ everything she said that she would do. Even as her hands were tied(bc my current insurance carrier was making things difficult) she helped me out anyway she could. I'm extremely satisfied that I made the change to switch my policies to Statefarm! I would highly recommend! Thank you Ann! I really appreciate you!"
We responded:
"Jennifer, we’re so glad to hear how Ann was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Harry Gonzalez

August 6, 2026

5  out of  5
rating by Harry Gonzalez
"Mia Jimenez was amazing! She answered all my questions and was very professional and knowledgeable."
We responded:
"We love seeing five-stars, Harry! Your feedback is valuable to us, and we appreciate the opportunity to provide you with high-quality insurance."
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oc saint

August 6, 2026

5  out of  5
rating by oc saint
"Great service and super easy to work with!"
We responded:
"Hi OC! We are thrilled to hear that you are happy with our services. "
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Maureen Geyer

August 6, 2026

5  out of  5
rating by Maureen Geyer
"I'm not sure who Mark Rossmiller is, but I can tell you Heidi Decker and Lenny Nguyen are great! Lenny helps me with my auto and Heidi did some research for me and gave me an honest comparison that helped me make the right decision on my flood insurance."
We responded:
"Maureen, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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isabel marques

August 6, 2026

5  out of  5
rating by isabel marques
"Jessica helped us get our car insurance set up, she was knowledgeable and so friendly, definitely recommend her!"
We responded:
"Isabel, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Michael Gibson

August 5, 2026

5  out of  5
rating by Michael Gibson
"Just recently switched over to State Farm and couldn't be happier so far. I had called with a question and MIA took the time to return my call. MIA helped answer all my questions. During to time on the phone with MIA, she projected a very positive vibe and energy. By the time our conversation was over, I ended up feeling more positive myself. MIA is definitely an asset to the office she represents. It's not often that a total stranger on the other end of phone can help brighten your spirits and help you have a better outlook on life in general. MIA is pure positive energy....something the world need more of....!!!!!"
We responded:
"Michael, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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NAL

August 5, 2026

1  out of  5
rating by NAL
"I bought a new car. The dealer needed the insurance policy to be dated on a specific date (that day) so I can drive my car out of the dealer with insurance. I called and no representative was available to change the date. Not even one. No after 7:00 pm. The dealer worked till 9:00pm.
So I could not take my new car out of the dealer on time. I had to ask for a refund and then I called Geico and they worked wonderful with me. That was back in late 2025.

Today I received a call offering me a new quote and I explained my reason for my dissatisfaction with Star Farm and why I would never be considering them again and the representative very non professionally laughed. Literally she laughed. No empathy, no concern, no apology in the name of the company. No professionalism, nothing.

I once considered business with State a farm and they failed me. The second chance they had for me to reconsider was today and she just laughed…

Great job."
We responded:
"NAL, I’m sorry to read this review. Without your full name, I’m unable to verify if you were insured with our agency in 2025 and who may have recently contacted you. If you called after hours (7:00pm), you would have spoken to a representative with our 24 hour customer service team who would have processed that change and notified the dealership. I would like to address this situation with you personally, however, I need some information to look up your account. Please email me at mark@markrossmiller.com. I’m sorry for your frustration. Thank you. Mark"
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phillip Earhart

August 5, 2026

5  out of  5
rating by phillip Earhart
"Excellent service with Lisa."
We responded:
"Hi Phillip! We are thrilled to hear that you are happy with our services. "
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susan mccormick

August 5, 2026

5  out of  5
rating by susan mccormick
"High five to Martha! I was shopping for a better rate on auto insurance and Martha made it an easy, pleasant process. Thank you, Martha!"
We responded:
"Thank you, Susan for trusting us with your insurance needs!"
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bbmissy281

August 4, 2026

5  out of  5
rating by bbmissy281
"Jessica was very helpful and nice. She was able to add another vehicle onto our policy with no issue and she also answered questions I had . Thank you Jessica.
I had another issue and Jessica explained it to me over the phone and the issue was resolved."
We responded:
"Thank you very much for your kind words! We are excited to have you as part of our State Farm family!"
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Pat Mcbride

August 4, 2026

5  out of  5
rating by Pat Mcbride
"Thank you, Lisa! Your help today was the best example of great customer service ! We truly appreciated the time you spent with us."
We responded:
"Hi Pat! Our team looks forward to providing you with customer service experience and insurance coverage that you deserve."
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Greg Smith

August 4, 2026

5  out of  5
rating by Greg Smith
"Lisa was helpful, supportive and efficient!"
We responded:
"Hi Greg! We are thrilled to hear that you are happy with our services. "
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Kathie Brenner

August 4, 2026

5  out of  5
rating by Kathie Brenner
"Briza handled all of the changes I needed to my auto policy with professionalism and kindness you would expect when requesting service."
We responded:
"Thank you, Kathie for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear Briza was able to do just that for you. Please reach out if you need anything."
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Valerie Lewis

August 3, 2026

5  out of  5
rating by Valerie Lewis
"Martha was such a sweetheart. She took her time to help me get the best coverage at the best rate! Thank you so much Martha!!"
We responded:
"Thank you, Valerie for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Safet Sharenkapa

August 2, 2026

5  out of  5
rating by Safet Sharenkapa
"Great experience! So far so good! Ann Plantamura provided exceptional experience!"
We responded:
"Hi Safet! Our team looks forward to providing you with customer service experience and insurance coverage that you deserve."